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Privacy Policy

Effective Date: 3 September 2024

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At NG Living, accessible from www.ng-living.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

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1. Information We Collect

  • Personal Information: When you visit the Website, we may collect certain information, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Personal Information.”

  • Order Information: When you make a purchase, we collect information related to your purchase, such as payment details, purchase history, and order details.

  • Device Information: We may automatically collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

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2. How We Use Your Information
We use the information we collect in various ways, including to:

  • Process your orders and manage your account.

  • Improve our website and personalize your experience.

  • Communicate with you, including responding to your inquiries and sending you updates about your order.

  • Send you marketing communications, if you have opted-in to receive them.

  • Analyze our sales and customer behavior to improve our services and products.

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3. Sharing Your Information
We may share your information with third parties to help us use your information as described above:

  • Service Providers: We may share your information with service providers who assist us in operating our website, processing payments, and delivering orders.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new owners.

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4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website, analyze our website traffic, and understand where our visitors are coming from.

  • You can manage your cookie preferences through your browser settings.

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5. Your Rights
You have the right to:

  • Access the personal information we hold about you.

  • Request that we correct or update your personal information.

  • Request that we delete your personal information, subject to certain exceptions.

  • Opt-out of marketing communications at any time by following the unsubscribe instructions included in each email.

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6. Data Retention
We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

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7. Security
We take reasonable steps to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

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8. Third-Party Links
Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites.

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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the updated policy will be effective as of the date it is posted.

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10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@ng-living.com

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